Staying a step ahead of the competition
It looks like the rise of the Staycation is set to continue. That can only be good news for the UK tourism industry. According to Mintel more than 17m camping and caravanning trips were taken by UK adults in 2016. This is expected to rise to 17.9 million by the end of 2017.
With increased competition for camping, glamping and touring site owners, it’s vital to stay one step ahead of the competition. A top class booking system with the added benefit of an integrated site map with bookable pitches, is one way to stay ahead, whilst providing first class customer service.
When a guest has identified their preferred site, there will be an expectation that their holiday can be booked online using a tablet or mobile device. This requires a booking system that provides a clear, efficient and responsive booking engine. We’re delighted to be working in association with Anytime booking, who provide just this service.
Leading the way in online booking and management software for the outdoor holiday market; Anytime bookings fully-featured system best supports campsites, glamping sites, guide and scout centres and marinas. Anytime booking system is the fast, efficient way for your guests to make payment for their holiday.
Chy Carne camping and touring park is perched high above Kennack Sands, in a designated area of outstanding natural beauty. Guests can book a caravan or take their own caravan, motor-home or tent for that special family holiday.
As part of Chy Carne’s re-branding and refresh of their website, Clear Mapping Co were asked by Sue and Brian to create a new site map. Chy Carne is a large site, which meant creating an illustrated map that was clear and concise was crucial.
The site map is provided to guests on arrival to enable them to navigate the site easily. By reducing the need to repeat the information to guests, the staff save valuable time, especially during the peak season, when 100 people could be checking in and out per day.
Anytime booking embedded the site map into the Chy Carne website. This enables guests to enter their preferred dates, number of guests and the required number of nights they would like to stay. The search results then provide the available pitches, which can then be selected and booked.
Clear Mapping Co and Anytime booking worked in association to provide a gold-standard customer service solution for Chy Carne Camping and Touring Park. The client is thrilled with the results, the map has helped them enormously in the day to day running of their business.
Talk to us about making your business run more efficiently with clear, site maps.